Important Service Update
We are currently experiencing a technical incident that is affecting some of our systems and, as a result, our ability to support you in the usual way. We sincerely apologise for the inconvenience this is causing.
Our technical and security teams, together with specialist external advisers, are working urgently to restore full functionality and to investigate the incident. At this stage, our investigation is ongoing and we are not yet in a position to confirm whether any personal information has been affected.
We want to assure you that we are treating this matter with the utmost seriousness and are taking all appropriate steps to resolve it as quickly and safely as possible. Should our investigation determine that any personal information has been compromised, we will notify affected customers directly and in accordance with our obligations under the Protection of Personal Information Act, 2013.
We appreciate your patience and understanding while we work to restore full service. Please check back here for further updates.
